Event development and coordination – Amazing online events don’t just happen. They require planning, communication, and volunteer recruitment. I have experience in planning and organizing in-game contests, coordinating and hosting special events, and managing an e-sports league. I’m also available to support player-driven initiatives.
Social media – Social media is where your community growth is driven. Passionate users can be identified and cultivated, and spread the joy of your game. I can maintain engagement with your audience via frequent posts and interaction. I have experience with Reddit, Steam forums, Twitter, Facebook, Instagram, and Discord.
User assistance and support – I love helping people! Solving problems for players and assisting them so they can get back in-game is highly satisfying for me. I have overseen support teams through periods of large growth and have experience identifying trends and creating efficiencies in user support. I also have experience with vendor evaluation and selection, and the set up and maintenance of player feedback tools.
Moderation – Moderation is important to building healthy, welcoming online communities. I can manage and track the performance of your moderation systems, and work with you to develop a Code of Conduct and improve your comfort and safety tools.
Streaming and video production – Twitch and YouTube can be excellent advertising for a game. I am not only personally comfortable with these platforms, but have experience with content creator outreach and assisting passionate players in creating their own content, driving more people to your platform.